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We are committed to providing timely and efficient communication to address your needs. Our team strives to respond to all inquiries within 24 hours during standard business days (Monday through Friday, excluding holidays). This ensures that your questions or concerns are handled with the urgency and professionalism they deserve. Please note that messages received after business hours will be attended to promptly on the next business day. We appreciate your understanding and value your time.

30-Day Hassle-Free Return Policy

We want you to be completely satisfied with your purchase. That’s why we offer a 30-day return policy, allowing you to return or exchange items within 30 days of receiving your order. Whether the product didn’t meet your expectations or you simply changed your mind, our hassle-free process makes it easy. Items must be returned in their original condition, with tags and packaging intact. Refunds will be issued to your original payment method once the return is processed. If you have any questions or need assistance, our customer service team is here to help every step of the way.

Try the following steps to see if they help: 1. Ensure the projector is properly aligned and that the lens is facing the screen directly. 2. Navigate to Settings > Projection settings > Keystone Correction > Initial angle correction. 3. If the above steps don’t resolve the issue, manually adjust the keystone correction by going to Settings > Projection settings > Keystone Correction > Turn Off Auto Keystone Correction > Manual Down Keystone Correction

1. Try another Wi-Fi network and update the firmware. Go to Settings > About devices > Online upgrade 2. Check if your time zone is accurate via Settings > Date And Time Setting> Time Zone Selection 3. Clear data via Settings > My Apps > (App Name) > Clear Cache. 4. Reset the projector via Settings > Other Settings > Factory Reset Settings

1. Place the projector and your router within 16 ft / 5 m of each other. Test if other devices can connect to Wi-Fi. 2. Check if your time zone is accurate via Settings > Date and time Setting 3. Try a different Wi-Fi network or connect to your phone's hotspot. 4. Try your router's 2.4GHz and 5GHz settings. 5. Reset the projector by going to Settings > Other Settings > Restore factory settings.

The distance between the projector and the projection surface must be a minimum of 0.6 m and a maximum of 2.5m. This ensures a projection image between 40" and 110".

1. Check the Power Indicator: Ensure the power indicator light is on when the power cable is plugged in. 2. Try a Different Power Cable: Use another functional power cable to see if this resolves the issue. 3. Update the Firmware: If possible, update the projector to the latest firmware via USB drive.

1. Check for High Temperature Warnings: See if there’s a prompt indicating the projector has shut down due to high temperature. 2. Check the Fan Operation: Confirm whether the fan is running. If needed, open the projector and reconnect the fan cable. - If the fan is working, update the projector to the latest firmware via USB drive. - If the fan is not working, consider replacing it.

1. Replace the Batteries: Insert new batteries, ensuring the positive and negative poles are correctly aligned. Reversed polarity will prevent the remote from working. 2. Use a Wired USB Mouse: Connect a wired USB mouse to control the projector as an alternative. 3. Contact Support: If the issue persists, reach out to support for a replacement remote control.

1. Restore Factory Settings: Go to Settings > Other Settings > Factory Reset to reset the projector to its original settings. 2. Update Firmware: Go to Settings > About Device > Online Upgrade to update the projector to the latest firmware version. 3. Check the Screen Cable: If the issue persists, carefully disassemble the device and gently move the screen cable. If the lines shift as the cable moves, the screen may be faulty and will likely need replacement.

1. Check Fan Operation: Confirm that the fan is working properly and that hot air is being discharged from the exhaust port. Ensure nothing is blocking the machine’s heat dissipation. 2. Re-plug or Replace the Fan: If the fan isn’t working, you may need to disassemble the projector to re-plug the fan cable or replace the fan. 3. Inspect the Screen: If the above steps don’t resolve the issue, the screen may be faulty and will likely need replacement.

1. Ensure the projector is properly aligned with the lens facing the screen directly. 2.Go to Settings > Projection Settings>Keystone Correction > Initial Angle Correction. 3. If needed, manually adjust by turning off Auto Keystone

Features & Specs

Product Features - Lightweight

Network Connectivity Technology - Bluetooth

Native Resolution - 1280 × 720

Lumens - 200 Lumen

Colour - White

Maximum Throw Distance - 2.5 Metres

Minimum Throw Distance - 0.6 Metres

Brand Name - Magcubic

Antenna Location - Home Cinema

Box Contents - Adapter, Remote, User Manual

Model Name - HY300PRO

Manufacturer - Magcubic

Importer Contact Information - SAMPATTI VENTURES PRIVATE LIMITED, 4th Office No. 401, Shivashish, 19th Road, Chembur, Mumbai, Maharashtra 400071

Warranty Description - 1 Year

Packer Contact Information - GUANGDONG SINOY SMART TECHNOLOGY CO., LTD, Room 501, 5th Floor, Building 2, Runfeng Zhigu, No. 3 Sima Gongye 1st Road, Changping Town, Dongguan, Guangdong, China

Item Type Name - Video Projector

Country of Origin - China

Best Sellers Rank - #5,077 in Electronics | #23 in Home Cinema Projectors

ASIN - B0GCC4GNRG

Customer Reviews - ⭐ 4.3/5 (8,567 Ratings)

Item Dimensions (L × W × H) - 9.5 × 9.5 × 15.7 cm

Item Weight - 0.35 kg